About Us

Our Mission Statement: 

We strive to deliver an exceptional customer experience and be a meaningful community partner


Fresh Air Experience opened its doors in Kelowna May 1st, 1981.  Founded and operated to this day by Jim and Karen Bates and their great team, Fresh Air has enjoyed a fantastic relationship with Kelowna.  From the start and to this day the soul of the business is to promote active living.

Cycling, Skiing, Running and Triathlon are in Fresh Air's DNA. We are very proud of over 35 years of being the best community partner we can be.

Past initiatives include co-founding the Kelowna Running Club in 1981; co-founding the Kelowna Apple Triathlon in 1983; the Fresh Air Experience Women's 5 and 10K (over $100,000 raised for community charities); and other ongoing community fundraising relationships with the B.C. Cancer Association, M.S. Society, YMCA Strong Kids program, ALS Society, Kelowna's Cardiac Rehab Center....a mandate adopted years ago to make our retail presence in Kelowna more meaningful.